Privacy Policy

At Campus Care, we prioritize the privacy and security of our users. This Privacy Policy outlines how we handle user information, account creation, and data storage within the app. By using the app, you agree to the practices described below.

1. Account Creation

  • All users of Carmel Polytechnic College can create a User Account to report campus-related issues.
  • Maintenance Engineer Accounts and Admin Accounts cannot be created by users directly. These accounts require explicit approval and setup by the Admin Team to ensure proper access control and functionality.

2. Data Collection

To provide seamless services, Campus Care collects and stores the following types of data:

  • Personal Information: Such as your name, email address, phone number, and department details, which are necessary for account creation and issue tracking.
  • Issue Reports: Details about the problems reported, including the time, location, and descriptions provided by users.
  • Usage Data: General app usage statistics to improve functionality and user experience.

3. Data Protection

  • All user data is stored securely within our system, adhering to best practices for data management and access control.
  • We strive to protect your data from unauthorized access, alteration, disclosure, or destruction using secure servers and controlled access.
  • However, we cannot guarantee full encryption or complete data security, as no system is entirely immune to potential vulnerabilities or attacks. Users are encouraged to report any suspicious activity immediately.

4. Limited Data Sharing

  • User data is never shared with third parties for marketing or unrelated purposes.
  • Only authorized admins and maintenance engineers have access to issue reports for the purpose of resolving campus-related problems.

5. User Responsibilities

  • Users are responsible for maintaining the confidentiality of their login credentials.
  • Misuse of the app, such as creating false reports or attempting to gain unauthorized access to accounts, may result in account suspension or removal.

6. Updates to This Policy

We may update this Privacy Policy from time to time. Users will be notified of any significant changes to ensure transparency and continued compliance.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact the Campus Care Admin Team at [

info@carmelpoly.in

].

By using Campus Care, you acknowledge that you understand and agree to this Privacy Policy.

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